Privacy Policy

Effective Date: April 11, 2025

Allstate Lab is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California privacy laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, date of birth, and other identifying details.
  • Health Information: Medical history, test results, physician referrals, and other health-related data necessary for laboratory services.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies when you visit our website.

How We Use Your Information

Your information is used to:

  • Provide and manage laboratory testing services.
  • Communicate with you regarding appointments, results, and customer service inquiries.
  • Comply with legal and regulatory requirements.
  • Improve our services and website functionality.

Information Sharing

We do not sell or rent your personal information. We may share your data with:

  • Authorized healthcare providers involved in your care.
  • Third-party service providers who assist in our operations, under strict confidentiality agreements.
  • Regulatory authorities, as required by law.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Access and obtain a copy of your health information.
  • Request corrections to your data.
  • Request restrictions on certain uses and disclosures.
  • File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at:

Email: info@allstatelab.com
Phone: (818) 454-2222
Mailing Address: 4940 Van Nuys Blvd. Ste #304, Sherman Oaks, CA 91403

Accessibility Statement

Allstate Lab is dedicated to ensuring that our services and website are accessible to everyone, including individuals with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Website Accessibility

We are continually working to improve the accessibility of our website to ensure it is user-friendly for all visitors. Our efforts include:

  • Providing text alternatives for non-text content.
  • Ensuring sufficient contrast between text and background.
  • Making all functionality available from a keyboard.
  • Ensuring that web pages are navigable and readable.

If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us:

Email: info@allstatelab.com
Phone: (818) 454-2222