At Allstate Lab, we believe that healthcare information and services should be available to every individual—regardless of ability. We are committed to making our website and all of our services accessible to all people, including individuals with disabilities. We actively work to meet and exceed accessibility standards in accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Our Commitment to Accessibility

Our team is continuously evaluating and enhancing the usability of our website to ensure a seamless and inclusive experience for all users. Whether you’re booking a lab test, reading information, or accessing results, we aim to provide you with equal access to all content and services. Our efforts are driven by the following key principles:

  • Design for All Users: From the structure of our pages to the contrast of text and background, we prioritize readability, ease of navigation, and intuitive layouts.
  • Keyboard-Friendly Navigation: Our site can be fully navigated using a keyboard for those who rely on assistive technology or cannot use a mouse.
  • Screen Reader Compatibility: We test our website with popular screen readers such as NVDA and JAWS to ensure that important text and functions are read properly.
  • Alternative Text for Images: We use descriptive alt tags for meaningful images, allowing screen readers to describe the content to users with vision impairment.
  • Responsive on All Devices: Our platform is designed to be fully functional on mobile, desktop, tablets, and assistive browsers.

Accessibility Tool (Left Side of Your Screen)

To better support all users, our website includes an Accessibility Widget Tool, located on the left side of the screen. This tool empowers visitors to customize their experience with a range of helpful features, including:

  • Increasing or decreasing text size
  • Enhancing contrast or enabling grayscale
  • Highlighting links
  • Text-to-speech functionality
  • Adjusting spacing for readability
  • Switching to a dyslexia-friendly font
  • Stopping animations and flashing effects

Simply click the accessibility icon on the left side of the page to open the menu and make adjustments tailored to your needs.

Ongoing Efforts

We understand that accessibility is a continuous journey. We conduct regular audits and reviews to identify areas for improvement. We also welcome feedback from users to help us understand challenges and make timely updates. Our internal team and third-party developers work together to resolve any issues as quickly as possible.

Need Help or Have Feedback?

If you experience any barriers while using our site or would like to suggest improvements, we encourage you to reach out. Your input is important and helps us ensure that everyone receives equal access to our services.

Contact Accessibility Support:
📧 Email: info@allstatelab.com
📞 Phone: (818) 454-2222
📍 Address: 4940 Van Nuys Blvd. Ste #304, Sherman Oaks, CA 91403

We are here to help and will do our best to provide the information or service you need through alternative means if necessary.